Systems for financial services firms
We implement client management, approval workflows and reporting for financial services firms, with the access control and audit trail the sector requires.
What makes finance and banking different
Financial services firms sell trust. Their systems have to record who did what and when, keep client information secure, and still let advisers and relationship managers move quickly.
Client onboarding
Collecting documents and approvals for a new client is slow and hard to track by email.
Audit and compliance
Regulators expect a record of each decision, approval and client communication.
Pipeline visibility
Managers need to see applications and renewals in progress without chasing each adviser.
Reporting
Management information is assembled by hand from several systems.
What we set up
These are the parts of the system that matter most in this sector.
Client relationship management
Each client, product and conversation recorded in one place.
Approval workflows
Applications routed through defined stages with reasons and timestamps recorded.
Document handling
Documents requested, received and stored against the client record.
Dashboards
Pipeline, conversion and service measures reported from live data.
Which platform fits
The right platform depends on the size and shape of your operation. This is how we usually see it.
Zoho
A strong fit for advisers, brokers and lenders: Zoho CRM for client management, Zoho Creator for approval processes and Zoho Desk for service.
Odoo
Useful when a firm wants accounting, projects and operations together, though less common in this sector.
Microsoft
Often the right choice for larger firms: Dynamics 365 and Power BI fit established Microsoft environments and governance.
Common questions
Do you replace core banking or lending systems?
No. We work on the systems around them: client management, workflow, service and reporting.
Can every action be audited?
Yes. Field changes, approvals and communications can be logged against the record and the user.
Can the system enforce who approves what?
Yes. Approval stages and authority limits are configured as part of the workflow.
Explore further
Sales and CRM in this sector
Documents and files in this sector
Reporting and analytics in this sector
Need client processes you can audit? Talk to us.
Tell us how onboarding and approvals work today. We will show you how they could be controlled and tracked.