🍴 Food & Beverage Solutions
Helping food manufacturers, distributors, and restaurants streamline operations, manage compliance, and deliver exceptional customer experiences with Zoho’s ecosystem.
The food & beverage industry operates in a fast-moving environment where margins are thin, customer expectations are high, and compliance standards are strict. Companies must manage everything from inventory freshness to multi-channel sales, supply chain traceability, and customer loyalty. Zoho provides an integrated suite of solutions to simplify operations, boost efficiency, and ensure quality.
🥗 Challenges in the Food & Beverage Industry
- Perishable Inventory: Managing expiration dates, wastage, and cold storage
- Complex Supply Chains: Coordinating vendors, distributors, and logistics
- Multi-Channel Sales: POS, e-commerce, wholesale, and retail distribution
- Food Safety & Compliance: Ensuring HACCP, FDA, FSSAI, ISO, or local food regulations
- Customer Engagement: Building loyalty programs and personalized offers
- Thin Margins: Need for cost visibility and efficient financial planning
The right digital tools ensure quality assurance, profitable growth, and consistent customer satisfaction.
🥘 How Zoho Supports Food & Beverage Companies
Zoho applications integrate sales, operations, manufacturing, and customer engagement into a single ecosystem for food & beverage businesses.
1. Zoho Inventory – Stock & Supply Chain Management
- Track stock levels across warehouses, retail outlets, and restaurants
- Batch & expiry-date tracking for perishable goods
- Automated reordering to prevent stockouts
- Integration with POS and e-commerce platforms (Shopify, WooCommerce, etc.)
2. Zoho CRM – Customer & Distributor Management
- Manage wholesale distributors, retail buyers, and restaurant clients
- Build loyalty programs and personalized campaigns
- Track leads from trade shows, online ads, and partnerships
- Upsell new product lines and seasonal offers
3. Zoho Books – Finance & Compliance
- Automated billing and invoicing for suppliers, distributors, and customers
- Multi-currency transactions for exports and imports
- Tax compliance (GST, VAT, local food tax regimes)
- Real-time P&L, cost analysis, and profit margins by product
4. Zoho People & Shifts – Workforce & Restaurant Staff Management
- Manage restaurant shifts, payroll, and seasonal workforce
- Track attendance of chefs, waiters, and delivery staff
- Automate onboarding for seasonal hires
- Mobile app for shift swaps and leave requests
5. Zoho Desk – Customer Care & Loyalty
- Resolve customer complaints (order delays, quality issues) via chat, phone, and email
- AI-driven chatbot for order queries and reservations
- Customer portal for order tracking and feedback
- Integration with CRM for loyalty and rewards programs
6. Zoho Creator – Customized Manufacturing & Quality Control
- Build tailor-made apps for recipe management and production planning
- Track raw material consumption, yield, and wastage
- Ensure batch traceability from supplier to finished product
- Automate quality checks, inspections, and compliance logs (HACCP, ISO)
- Integrate production data with Zoho Books/Inventory for cost and stock updates
7. Zoho Analytics – Food Business Intelligence
- Sales performance dashboards by channel (online, dine-in, wholesale)
- Inventory wastage vs. sales trend analysis
- Profitability by product, outlet, or region
- Forecast demand for seasonal products
📊 Key Use Cases for Food & Beverage Companies
- Restaurant Chains: POS integration, staff management, and loyalty programs
- Food Manufacturers: Recipe management, batch production, and quality compliance
- Distributors: Multi-warehouse stock management and order fulfillment
- E-commerce Food Brands: Online store integration with inventory and CRM
- Exporters: Multi-currency invoicing and global compliance reporting
✨ Benefits of Using Zoho for Food & Beverage
- ✔️ Reduced Wastage: Expiry and batch tracking minimize losses
- ✔️ Regulatory Compliance: Meet HACCP, FDA, FSSAI, and ISO standards with ease
- ✔️ Customized Manufacturing: Zoho Creator apps for recipes, production runs, and inspections
- ✔️ End-to-End Visibility: From supplier to shelf, all in one system
- ✔️ Scalability: Adapt as your restaurant, factory, or distribution grows
🚀 Ready to Digitize Your Food & Beverage Operations?
Whether you are a restaurant chain, packaged food manufacturer, or wholesale distributor, Zoho empowers you to cut costs, improve efficiency, and delight customers with every order.
👉 Contact us today to implement Zoho solutions for your food & beverage business.